Orders, Shipping & Returns

Do you ship to my country?

I ship to most countries! If you're unsure whether I ship to you or if you're able to receive a package due to regulation or customs policies, get in touch with me at support@nirali.art and I will aim to find a resolution that works!

What are the shipping costs and times?

Shipping to the United Kingdom is free. Shipping to the rest of the world is at a flat rate of £9.99 and will always be tracked for your peace of mind.

Delivery times will vary depending on what you order, the destination and each country's own customs processes. Please check under the specific artwork page for exact delivery times, but generally, this is what you can expect:

Unembellished Prints
Please expect anywhere between 7 - 12 business days for UK delivery and 12 - 21 business days for the rest of the world.

Embellished Prints
Hand embellished prints need time to look awesome and can take between 4 - 6 weeks for UK delivery and 6 - 8 weeks for the rest of the world.

Commissioned Artwork
The delivery time varies due to the uniqueness of each piece. We can agree on the timing during the initial consultation but if you would like something urgently as a gift, just ask!

Will I have to pay any customs fees?

In some cases, handling fees and taxes may be imposed by customs and any charges must be paid by the buyer or person receiving the parcel. I'm not able to pre-calculate these, and please remember these will vary country to country.

What to do if my artwork arrives damaged or is lost?

If your artwork hasn't arrived in the given time frame or arrives damaged, please email support@nirali.art within 10 days of receiving your art attaching images of the damaged items, and we can work to resolve this!

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